Comprehensive Guide for Successful Delivery

At McLernons Business Base, we aim to ensure your delivery experience is as smooth and hassle-free as possible. Please review the following important information before placing your order.

1. Pre-Purchase Space Check

Before ordering, it is important to ensure the items will fit within the intended space in your home or office.

Space Measurement

Carefully measure the area where you plan to place the product. Please consider any limitations caused by:

• Skirting boards
• Door and window frames
• Columns or bulkheads
• Sloping ceilings or roofs
• Other fixed obstructions

Opened Dimensions

Where applicable, please also consider the dimensions of the product when fully opened or extended.

Product Dimensions

The dimensions listed on our website represent the largest external measurements of the product and are provided as:

• Height (H)
• Width (W)
• Depth (D)

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2. Pathway Measurement for Delivery

To ensure a successful delivery, please confirm the product can safely travel through all access points upon arrival.

Check Access Pathways

Measure all:

• Doorways
• Hallways
• Staircases
• Elevators/lifts
• Corridors

This is particularly important for large or bulky items.

Packaging Considerations

Where possible, products are delivered in their original packaging to provide maximum protection during transport.

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3. Access & Special Requirements Notification

Please advise us of any access restrictions or special delivery requirements at the time of placing your order.

Vehicle Access

Our delivery vehicles may be large, so please ensure there is safe and suitable access to or near the delivery location.

Regional Deliveries

For regional deliveries:

• All items are checked and photographed at our premises prior to dispatch.
• Goods are packed and palletised in good order.
• Transport companies certify the goods as being received in good order and condition before loading.

Customers must inspect all goods immediately upon arrival and unloading and lodge any claims for transit damage directly with the respective transport company.

As all items leave our warehouse in good order and condition, McLernons Business Base cannot accept responsibility for damage incurred during transport by third-party carriers.